Frequent Asked Questions
1. Delivery Date:
The delivery date depends on the order quantity.
Normally our deliver date is 15-20 days after receiving the deposit.
If you need the sample first, it will be faster and normally 7 days is ok.
For the delivery date, if the customer need urgent, it is negotiable also.
2. Shipping Port.
Our first choice is Shanghai Port. Our factory is in Shanghai. On the same condition, we can give our customers more competitive price.
a. FOB SHANGHAI. We can quote our shipping freight charge to customer for reference.
b. CNF (Cost + Freight) Destination Port;
c. CIF Destination Port.
4. Order Quantity:
Normally, we advise the order quantity is one 20 feet container. In this way we can save the charge to arrange for the export. Then we can give the customers the better price. But at the beginning we accept the less quantity order also. We think the business is step by step and we hope to develop with our customers.
a. For the full container order, it is can be done in this way, 30% deposit and balance paid against the copy of bill of lading;
b. For the order less than one container, the payment is 100% deposit.
c. For the long-term cooperation customers, we can negotiate other payment also.
a. If not because of the quality reason, we do not accept the returns;
b. If the products has quality problem and it is proved, we can make the new ones to replace. The final solution can be negotiated.